Great for Unique Business Models
Updated March 11, 2025

Great for Unique Business Models

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Distribution

Modules Used

  • DIstribution Management Suite
  • Project Accounting Suite
  • FInancial Management Suite

Overall Satisfaction with Acumatica

Commodity trading, provides a full-suite ERP functionality and serves as a single source of the business truth. Transactions are end to end, and the data can be easily used to drive decisions and point employees on what work should be done next. Higher level analysis is easily achieved with easy external integrations.

Pros

  • Dropship Transactions
  • Project Profitability
  • Customization

Cons

  • Ongoing Feature Support
  • Upgrade schedule is too rapid
  • More advanced inventory costing tracking
  • Single source of truth
  • Live order viewing
  • Alerts for issues
Leveraging both customization features, along with the no-code alert generation engine, allows for automated calls.to action by both internal and external stakeholders. Users who have the best perspective on business needs can easily approach the system administration and ask if something is possible. The answer is very often "Yes!"
Our company is in the agricultural commodity trade, which is extremely unique and does not have any tailor-made software to handle needs both relating to food QA and dropship transactions. Acumatica has lots of out of the box features to support that, with easy customization to refine it to our specific needs.
Acumatica offered the easiest tailoring for our unique needs, specifically regarding dropship transactions for food products. We were able to build out multiple modules to handle these scenarios on top of the core functionality that simply wasn't available in several other offerings. Our previous system was 30 years old, and extremely antiquated, so any upgrade was welcome. However, the flexibility has allowed us to continue to evolve, even 7 years after implementation.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica is an excellent choice for a midsized business ERP that is looking to expand to a full suite ERP solution beyond just basic accounting. Customization makes the software appropriate for a lot of different businesses. It may not be an appropriate in a small startup scenario, or for massive businesses where a lot of people need to changes the same document at the same time.

Acumatica Feature Ratings

Accounts payable
8
Accounts receivable
9
Global Financial Support
7
Primary and Secondary Ledgers
6
Journals and Reconciliations
7
Configurable Accounting
8
Standardized Processes
7
Billing Management
7
Cash and Asset Management
6
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
8
Period Close
7
Inventory tracking
2
Automatic reordering
5
Location management
7
Pricing
6
Order entry
8
Credit card processing
7
Cost of goods sold
7
Order Orchestration
6
Pay calculation
8
Dashboards
9
Standard reports
7
Custom reports
10
API for custom integration
9
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
9
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

30 - Order Entry and Management (Changes, Backup), Accounts Receivable (Invoicing, Payment Management, Memo Management), Accounts Payable, Inventory Management, Credit Analysis, Profitability Analysis, Claims Management, Logistics, Reporting, Dashboards (mostly To-Do lists), external data integration, EDI, Quality Assurance (primary document management), pricing, Warehouse Rate Management, Customer and Vendor Communication, automated alerts and processes
1 - End-to-end process familiarity, including how all transactions route to the GL. Understanding of Preferences and Settings of the various modules, and how they relate to functionality. Comfort with all elements of customization, including Generic Inquiry construction and maintenance, Report creation and maintenance, ARM/Financial statement construction, automations (Business Events), dashboard design, access right/role philoshophies
  • Order Management and Maintenance
  • Claims Management
  • Central Data Truth that can be accessed by external programs (Excel, Power BI)
  • Custom Fields and Screens
  • Dashboards
  • Automated Emails to drive action
  • AI-driven processing
  • Large data pool aggregation for forecasting
  • Continued customization of additional data fields
Retirement of Subitems, an element we are heavily invested in, is pending and could drive our decision to move elsewhere. Costs have stabilized, but we originally purchased a perpetual license which was not honored. Forced upgrade into a version that does not work well for the business may also require us to look at other software.

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