Saved manual work
February 01, 2026

Saved manual work

Patricia Matherne | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite

Overall Satisfaction with Acumatica

Our main use of Acumatica is for order management. We also connect the inventory module to our Salesforce Commerce platform for live inventory. All of our AP and AR operate out of Acumatica as well. We try to use as much as Acumatica offers.

Pros

  • Automations are easy to tailor and execute
  • Generic inquiries are easy to master
  • User defined fields and attributes make collecting specific data easy

Cons

  • Recalculating inventory is something we use often to correct inventory availability. It would be great if that recalculated automatically
  • We have a massive inventory database as we house customer branded inventory. It can be difficult to navigate the full library and add to orders
  • Due to poor adoption of the system, many processes were not optimized at the beginning and lead to additional roles needed to meet customer demands
We can now view all of our e-commerce and direct orders inside of Acumatica. Previously, we had to manage these orders through quickbooks and a home grown e-commerce platform that did not have one joined backend - meaning we had to login to each of our 80 stores.
Because Acumatica is highly customizable and able to integrate with additional solutions, we have integrated Salesforce Commerce to process our commerce orders. We also use ShipStation which has eliminated manual address entry and human error. Lastly, we provide branded apparel and goods for our customer base - a lot of which we do in house. Acumatica allows for us to integrate these into work orders.
Being able to access Acumatica via web browser instead of a Remote Desktop was a game changer. We also have multiple tenants that we can now view without logging in and out.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

I find it well suited for order management- there are many fields to report from to ensure that orders are being processed efficiently and promptly. This also allows for an easy view into the order to cash cycle.

Acumatica Feature Ratings

8.0
Accounts payable
8
Accounts receivable
8
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
8
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
6.0
Inventory tracking
5
Automatic reordering
5
Location management
8
7.6
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
6
Order Orchestration
8
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
8.0
API for custom integration
8
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
8.0
Forecasting
Not Rated
Inventory Planning
8
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Comments

More Reviews of Acumatica

  1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Acumatica Reviews
  4. User Review of Acumatica