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The go-to for PDF files
September 13, 2019

The go-to for PDF files

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

Adobe Acrobat is our standard for PDF files. We use it to secure documents and make them easily storable. We make regular use of the search functionality by using OCR technology. As standard software, it is accessible for all employees, giving us a common platform for document retention at our company.
  • Secures editable documents.
  • Search capability with OCR.
  • Ease of file management.
  • Need to have upgraded versions to do some common editing tasks.
  • Sometimes difficult to utilize highlighting and other tools.
  • This may be a network issue internally, but often the files are slow to open on our system.
  • Helps us assure document control.
  • Keeps us from having to support multiple software to deal with PDF files.
  • Provides an easy, common platform for document retention.
We tried a few users on Nitro and found it to be less functional and user-friendly than Adobe. Ease of use is important for user acceptance, and with Adobe being more functional for our team, it has remained our internal standard. We also have not found any other clients who sent us documents in Nitro.
I have not had direct support issues with Adobe Acrobat. That is managed by our IT Manager. I am not familiar with any issues or concerns that he has had with support. If there were problems, he would be looking for a product that would serve us more effectively. Since that has not come up in our Software Committee, I take that as a vote of confidence for Adobe Acrobat.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

Adobe Acrobat works well to take editable files in Word and Excel and put them into a format where they can't be easily altered, either by internal or external parties. That makes it less beneficial on collaborative documents, so it works for us to use the standard Word and Excel documents until we get to a final version, and then save it as a PDF in Adobe.