PDF in your Control
Updated November 21, 2024

PDF in your Control

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

[Adobe Acrobat Reader DC is] used on request by specific users and departments in-line with their job roles/tasks. As a product it is used in part for the creation of PDF documents and to review/edit ones received as well a means to extract document info which can then be further tweaked as required.

Pros

  • Edit function is very useful and fonts are plentiful
  • Combining PDF's or specific pages from different files is very useful, especially if scanning has resulted in a page or two that needs to be redone - avoiding a full re-scan of a large document.
  • Sharing file for review and tracked changes is also very useful.
  • Digital Signatures for signing contracts is very useful and time-saving.

Cons

  • Some icons in the toolbar could be improved so they are more immmediately recognisable. Saves time having to hover over them to see what they actually do.
  • Export function to other packages may be helpful for those not in the Microsoft ecosystem (e.g. Google docs).
  • Has simplified the co-editing of documents/contracts without the need to continually print and send off.
  • Time saved in being able to sign documents has certainly been welcomed, especially during close of business which would have otherwise been pushed into the next working day(s).
  • Integration with Other Systems
  • Ease of Use
Works as an extension of Office products in general so very limited training required for users of the desktop.
Ticks the boxes from a security point of view for us.
Most functionality for documents can be done to an extent in MS Word but you're limited from the starting point of how the file format has been saved (i.e. PDF vs .doc). Whilst you can certainly get information on the content of a PDF in Word, you are limited in some functions. Adobe is very much a specialised product range and those who use it, are aware of the same. I've tried Foxit but to be fair have always used Adobe much in the same way I use Microsoft and it's a combination of what you know and are comfortable with.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

For most users basic PDF reading capabilities could probably be achieved without the need for using bespoke software like Adobe [Acrobat Reader] DC but where you require additional functionality and more control to update or modify documents, it is well suited. Price is always a factor and might be prohibitive for some users in terms of justifying the purchase of the license for the advanced version.

Using Adobe Acrobat

Cross function across the organisation including but not limited to IT, Networking Teams, Business Analysis team.
20 - Part of the managed desktop team who provide support to Adobe Acrobat as well as other software on the desktop. More detailed support for 2nd line will be directed to Adobe themselves as necessary.
  • Reading of PDF docs
  • Digital Signing of documents
  • Editing documents that require it or to correct errors on ones received.
  • Digital signatures is a very time-saving feature that can allow contracts to be completed without the need to print/sign/post.
  • For now, its functionality is sufficient for our needs.
Our use cases for editing and digitally signing will always be there. Reading of PDF's can arguably be done via other software including browsers but the aforementioned capability is still needed.

Evaluating Adobe Acrobat and Competitors

Look at similar functionality and focus on licensing costs per user, per device.

Adobe Acrobat Implementation

It was simple, as long as the laptops were capable of running the software.
  • Implemented in-house
Change management was minimal
  • None experienced.

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