Adobe Analytics personal experience counts
March 26, 2025

Adobe Analytics personal experience counts

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Analytics

We use Adobe Analytics to understand the customer journey to our application. Adobe Analytics helps to identify opportunities based on completion rates.

Pros

  • The segmentation helps to compare the customer experiences across channels.
  • The visualization helps to understand trends quickly.
  • Weekly and monthly reporting features helps the leadership to monitor trends.

Cons

  • Integration with other data from other sources
  • Helps to identify focus areas.
Adobe Analytics helps to monitor customers digital experiences and make changes as needed.
We create customized reports to analyze and report data.
It has excellent usability within our organization to measure customer experiences.

Do you think Adobe Analytics delivers good value for the price?

Yes

Are you happy with Adobe Analytics's feature set?

Yes

Did Adobe Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Analytics again?

Yes

Its easy to use interface helps to get insights quickly on customer journeys.

Adobe Analytics Feature Ratings

Web Analytics
8.7
Traffic Reporting
10
Lead Conversion Tracking
5
Behavior Analysis
5
Bounce Rate Measurement
9
Device and Browser Reporting
10
Pageview Tracking
9
Event Tracking
9
Reporting in real-time
10
Referral Source Tracking
10
Customizable Dashboards
10

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