A Great Email Marketing Solution!
November 23, 2019

A Great Email Marketing Solution!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Adobe Campaign Standard – SaaS

Modules Used

  • Message Center
  • Offers/Interaction Management
  • Landing pages

Overall Satisfaction with Adobe Campaign

We are using Adobe Campaign to help email marketing, segmentation and to be able to see the whole customer journey. It's currently only being used by our paid media department. This solution helps us manage email marketing across multiple channels and report our success on them. Adobe said it best - "See the whole customer journey on a single screen".

Pros

  • Great for easily managing email marketing.
  • Personalize emails to make them better converting.
  • Reporting on how well campaigns are progressing.

Cons

  • Moving from another platform can be a bit complicated.
  • It can be a bit complex if you only need to send emails, as it has lots of bells and whistles.
  • There are cheaper solutions, but they aren't as good.
We've also used Mailchimp for email marketing. It's simple and easy to use for only email sending but as your business grows and your marketing needs and goals grow then you'll want to move to a full suite like Adobe Campaigns. It's reporting alone is worth the change. Being able to segment more easily is also a huge bonus.
This tool is well suited if you want something that is easy to implement, train employees on and great analytics for your campaigns. If you're looking for something cheap to only send emails then this might not be the best bet. The implementation team is awesome so don't be scared to take the jump!

Adobe Campaign Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Calendaring
10
Dashboards
10
Standard reports
10
Custom reports
10
API
8
Role-based workflow & approvals
8
Customizability
9

Comments

More Reviews of Adobe Campaign