An Excellent Product Only Held Back by Company Subscription Strategies
August 15, 2025

An Excellent Product Only Held Back by Company Subscription Strategies

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Connect

We chose Adobe Connect because it was the best way to execute our product design, marketing strategies, and visual storytelling efforts all through a cohesive and integrated software universe.

Pros

  • Top level design tools and options
  • Integration of software with other products
  • Leader in format shareability and common utilization

Cons

  • Pricing is expensive
  • Subscription plans at times don’t seem transparent and even exploitive
  • Tools are incredible but also need a level of experience and expertise.
  • Contributed positively to better designed and unique meeting outcomes
  • Served as differentiator for other options that was commented on in affirming ways by multiple clients and partners.
  • Ultimately did not impact our ROI in any discernible way and struggled with process of canceling our subscription without a lot of time and major penalties
Because it’s extremely functional, competitive, and unique relative to a lot of meeting competitors. Also, the pricing and subscription model issue still persists.
  • Zoom Rooms, Skype for Business / Lync (discontinued) and Citrix Workspace (discontinued)
We returned to individual products like Canva, Zoom, etc after trying it. It’s competitive in the marketplace but just wasn’t a good fit for us.

Do you think Adobe Connect delivers good value for the price?

No

Are you happy with Adobe Connect's feature set?

Yes

Did Adobe Connect live up to sales and marketing promises?

No

Did implementation of Adobe Connect go as expected?

No

Would you buy Adobe Connect again?

No

The best scenarios are companies that employ or can afford to employ top notch designers and afford the service pricing being offered. For others, the pricing model can be exclusive, hard to understand, and the value of the software being offered also becomes far underutilized because of lack of expertise and knowledge.

Adobe Connect Feature Ratings

7.5
High quality audio
8
High quality video
7
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
7.5
Desktop sharing
7
Whiteboards
8
5.6
Calendar integration
6
Meeting initiation
5
Integrates with social media
4
Record meetings / events
6
Slideshows
7
6.7
Live chat
7
Audience polling
7
Q&A
6
8.0
User authentication
Not Rated
Participant roles & permissions
8
Confidential attendee list
Not Rated
6.5
Video conferencing
8
Audio conferencing
7
Video screen sharing
8
Instant messaging
3
8.3
Virtual Backgrounds
8
Chat Messaging
8
Meeting Recording
Not Rated
Meeting Scheduling
Not Rated
Participant Management
Not Rated
Web Conference File Sharing
9
Polls and Surveys
Not Rated

Comments

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