TrustRadius
Adobe Experience Manager is one of the most useful products in the Adobe ecosystem
https://www.trustradius.com/cmsAdobe Experience ManagerUnspecified7.9160101
Tolulope Lawal profile photo
April 01, 2019

Adobe Experience Manager is one of the most useful products in the Adobe ecosystem

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Adobe Experience Manager

My organization uses Adobe Experience Manager (AEM) to manage some of our partner-facing and customer-facing sites. AEM helps us organize and manage the content we show to customers who use our platform, and the content we show to organizations we partner with. On our customer-facing sites, we primarily manage content relating to support and FAQs, and on our partner-facing site, we primarily manage content relating to our product offerings and troubleshooting.
  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
  • A decent amount of technical knowledge is needed to set up templates for sites.
  • The capabilities of the different kind of users don't align very well with the different roles/job functions at some organizations.
  • Adobe Experience Manager has helped us drastically reduce support requests from our customers and partner organizations
  • Adobe Experience Manager has helped ensure all our sites remain on-brand, without curtailing creativity and customization.
Adobe Experience Manager was chosen by our procurement team over the alternatives we considered primarily because of its seamless integration with other Adobe solution, which we were already using.
Content Author / Administrator
Adobe Experience Manager is great for managing a collection of sites in a manner that ensures all the sites are on-brand (adheres to an organization's image guidelines) and that also ensures that each individual site is not too rigid; the content on each site can still be customized to appeal to the intended audience.

Adobe Experience Manager Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
Not Rated
Admin section
Not Rated
Page templates
7
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
Not Rated
Form generator
8
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
7
Availability / breadth of extensions
Not Rated
Community / comment management
8
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
5