The designers friend!
October 14, 2019

The designers friend!

Marsha Junkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe InDesign

I would say it is being used throughout the organization but is dependent on job responsibility. If your title/role requires design then the software is enabled on the machine. It isn't an automatic install. The problem InDesign addresses are the design and layout elements for so many roles at Cook. Our marketing and communication departments use InDesign extensively.
  • InDesign is my go-to for layout and design. InDesign is second to none when it comes to solid layout features.
  • I always enjoy the integration with other Creative Suite tools like Photoshop and Illustrator. It's so easy to work across each of those tools.
  • InDesign makes creativity with a layout so easy. It just makes sense to me. I feel sorry for people who use Word as a design tool. I get frustrated so easily with it as it isn't intended to solve the design element.
  • Quick keys are my absolute favorite!
  • The features and benefits of InDesign are endless but there are SO MANY options. It can be daunting to figure out what each of the buttons does.
  • The help feature was much better in the past. I remember being able to get help online much easier than I do today.
  • As an end-user, I would love to have a list of quick keys (other versions had this in place that was easy to find).
  • I'm not involved in the business end enough to be able to effectively answer this question.
  • If I had to guess, the ROI for InDesign is high as it offers so much flexibility and compatibility for our employees.
InDesign stacks up nicely with its other Adobe Creative Suite counterparts. Like InDesign, Photoshop and Illustrator are the industry standard. They all have so many features that it can be daunting to learn especially if you don't use it every day. What I like best about Adobe products is that files can be exported and integrated easily with other Adobe products. Super helpful!
It has been ages since I've had to call support for an Adobe product, specifically InDesign. When I did need to call, customer support was friendly, knowledgeable and very helpful. I imagine that if I called them today, the service would be the same if not better. I would recommend that anyone reach out if they have an issue. Adobe will work with you to get it solved!

Do you think Adobe InDesign delivers good value for the price?


Are you happy with Adobe InDesign's feature set?


Did Adobe InDesign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe InDesign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe InDesign again?


InDesign is perfect for newsletters, posters, books, agendas, etc. The flexibility it offers is world-class. Clicking and dragging objects around and being able to see the end result is fantastic. I would recommend it to anyone with a creative role or function. There is also lots of help online (even though the forums and search features aren't my favorite). If you can imagine it, InDesign can probably do it!

Using Adobe InDesign

Like to use
Well integrated
Feel confident using
Unnecessarily complex
Slow to learn
Lots to learn
  • Creating text fields.
  • Importing files.
  • Book design and layout.
  • Layers - seems helpful but I don't use them in InDesign much.
  • Object styles.
  • I rarely use character styles.
It takes some time and practice but it is a fantastic tool. It takes time to figure out all the features. Once you get the hang of it, you are off and running. The amount of features is just so extensive. I recommend lots of practice before you work on something complex. Also, follow the tutorials! Tutorials are always helpful to get good practice.