Item: Adobe Learning Manager
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We currently used Adobe Learning Manager to support the front line call center agents learning on products, procedures, and soft skills on sales and customer service. Adobe Learning Manager addresses access and accountability issues with training materials. It primarily impacts internal employees, however, our client uses it as a repository for their process documents.

Pros and Cons

User interfaces.
Account creation and management.
Look and feel controls.

Easier admin use and functionality.
E-Learning result reporting.
Forced gamification elements.

Return on Investment

Higher employee engagement with learning.
The client is happy with the look and feel.

Usability

Abode Learning Manager has a very intuitive interface where it is easy to see what courses are assigned and how to access them. There are some weaknesses in the post-training follow-up surveys though.

Ease of Integration

My organization doesn't use those with Adobe Learning Manager at this time.

Alternatives Considered

SAP SuccessFactors, Grovo by Cornerstone, iSpring Learn, Canvas LMS and Blackboard Learn

Adobe Learning Manager is more business focused than Canvas and Blackboard. It is also more user friendly than SuccessFactors and Cornerstone. iSpring is the only other LMS that is comparable.

Key Insights

Do you think Adobe Learning Manager delivers good value for the price?

Not sure

Are you happy with Adobe Learning Manager's feature set?

Yes

Did Adobe Learning Manager live up to sales and marketing promises?

Did implementation of Adobe Learning Manager go as expected?

Would you buy Adobe Learning Manager again?

Yes

Likelihood to Recommend

Though better than most of the venerable LMS products on the market, Adobe Learning Manager has high aspirations that end up falling short of expectations in my opinion. Not that a user should throw the baby out with the bathwater though because there are a lot of great features that make it better than competitors. The problems arise from an over promising of features that are not as easy to implement as advertised.

In a World of bad LMS's, Adobe Learning Manager Provides a Welcome Breath of Smoggy Air

Overall Satisfaction with Adobe Learning Manager