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Adobe Sign is a great choice to help move away from physical signatures!
August 18, 2021

Adobe Sign is a great choice to help move away from physical signatures!

Norman Hazlewood | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

The primary purpose of Adobe Sign is for management and [the] secure use of electronic signatures used by staff in order to fulfill any company process that requires a signature on a document. It also provides the cryptography necessary along with an appropriate audit trail to provide process evidence in the worst-case scenario if my company has to provide any evidence in a court of law to demonstrate a binding contract.
  • Integration into Office 365 with Microsoft Flow [(currently named Power Automate)]
  • Simple to use interface and navigation
  • Integration with SharePoint
  • Customer Support
  • Pricing
  • Documentation concerning integration into third-party services, like Office 365
  • [It] saves time as it's easier to sign documents.
  • [It] saves money as it eliminated the need to FedEx documents overseas to clients.
  • [It] allows administrators to track the signature process, save, and retrieve signed documents easier.
Initially, it was difficult to get in touch with someone who could speak in-depth on the implementation of the product, its functionality, and cost. However, after I was able to get in touch with the relevant party, I was able to acquire all the information needed to get up and running. You can also reach out to the assigned customer representative with any support issues to get in touch with the relevant parties. The product has worked well [and] no significant issues were reported post-implementation thus far.
We were able to train users quickly to be able to navigate and send documents for signatures given the intuitive interface. Its integration into SharePoint was great as that is being used as a secondary repository for all signed documents. The tracking of the signature process, storing, and retrieval of signed documents is now easier for administrators.
My company was able to maximize the utility out of the service where we were able to incorporate it into our signature processes after reviewing and updating company policies. We were successfully able to transition away from physical or wet signatures in most cases while integrating it with SharePoint as our main repository for storing signed documents.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

In my testing, both products carry out the same functions and they do it well, but Adobe Sign's advantage is its integration with office 365 especially in terms [of] integration with Sharepoint which was seamless in comparison [to] using Microsoft Flow [(now called Power Automate)]. Adobe Sign's interface in my opinion was a bit better and more intuitive. However, that conclusion is subjective as Onespan's interface was pretty good as well.
Our primary purpose for Adobe Sign was to replace physical signatures given the impact of the pandemic; a number of key staff members currently work remotely from home which caused issues internally, with clients, and hindered the progress of various projects. With the use of Adobe Sign, we can now sign documents securely from any location and it was incorporated easily into internal processes to meet all policy and legal requirements.