Easy to Set Up, Send Out, and Sign - Everything You Need in a Signing Software!
August 18, 2021

Easy to Set Up, Send Out, and Sign - Everything You Need in a Signing Software!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

As an Account Executive, I speak with prospects and when the time comes, send them over a document to be signed. For that workflow, we used Adobe Sign to complete those actions. It was an easy [and] seamless set of steps that easily allowed the prospect to sign easily and ensure spots aren't missing. I liked using it a lot and only moved on from it when our company was acquired and we had to use the parent company's software.
  • It does the most important things well - easily lets you send out a document to be signed.
  • It easily allows you to sign the document. This is the most important area as prospects shouldn't have to scramble to find how to sign your contract.
  • Setting up the fields that need to be signed could be a bit easier. Honestly, for me, I was fine, but for others who aren't as tech-savvy, they would get annoyed at inserting the proper signing instructions next to each place to be signed.
  • [I] would like it to be easier to set up who's email the signed copies go to after signature. Sometimes, I might not have sent the contract out, my manager has, and to include my email on there for someone who should receive a signed copy is not easy to set up.
  • It made a huge impact. A salesmen's job is to close deals. You can't close deals if you have issues sending out contracts or if the prospect has issues signing them. With Adobe Sign, you don't have any of those issues.
I give it a 10 cause I have never had the need for support for Adobe. The 10 is because they probably fixed all the issues early on and now don't have much of a need for support. Aside from some older/less tech-savvy people needing extra time to set up the document to be signed, Adobe has been great.
I love it. It's simple and [that's] why it's one of the better signing software. You can train someone on this in a few minutes. I don't know much else to say about that side of things. If there was more functionality, it would probably just make it more "busier" and less useful. The strength of software like this is the least amount of clicks possible to get you what you need.
All of the sales reps have an Adobe account. When it comes time to send a contract out, we open up our account, go to a list of templates (unless it's a new document or needs changes) and send the document out. Sometimes, we need to use a new non-template document. For those, we have to manually add the fields where someone needs to sign. Some areas require a signature, others the date, or others open text. Being able to properly mark those places with what needs to be done is important and also super easy with Adobe [Sign]. The ease of use also is geared towards the prospect, who needs to navigate around and sign all the marked spaces. I have never had an issue with prospects using this.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Honestly, most of the top-tier signing software is very similar. Adobe Sign to me is probably second to DocuSign. For some reason, more people are just more comfortable with DocuSign, but I have never had an issue with Adobe. It's a strong name and a strong brand. Nobody has ever huffed and puffed that they had to sign using Adobe. I have had people get annoyed when I sent via other software like HelloSign and other smaller names.