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A system for your every need!
Updated February 24, 2021

A system for your every need!

Shelly Jackson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Vantage HCM

We are using ADP Vantage for SRC Federal. It is also being used for all on-boarding, recruiting, and payroll needs within the organization.
  • Self-service gives our employees the ability to own the process.
  • Payroll reporting is so much easier.
  • Customer service could use more coaching and development.
  • ADP prices were competitive.
  • ADP allowed us to tailor the product to our companies specific needs
ADP Vantage is hands-down a better solution and one that better suits our needs.
ADP Vantage has the ability to grow alongside your company.

ADP Vantage HCM Feature Ratings

8.0
Employee demographic data
8
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.4
Pay calculation
9
Support for external payroll vendors
6
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
8
Leave and Attendance Management ()
Not Rated
7.6
View and generate pay and benefit information
8
Update personal information
7
View job history
8
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
8.3
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
9
Performance improvement plans
9
Review status tracking
6
Review reminders
8
Multiple review frequency
9
7.3
Create succession plans/pools
8
Candidate ranking
7
Candidate search
8
Candidate development
6
9.5
New hire portal
9
Manager tracking tools
10
8.5
Corporate goal setting
9
Individual goal setting
7
Line-of sight-visibility
9
Performance tracking
9
8.1
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
7

Using ADP Vantage HCM

300 - Our Payroll team uses HCM to verify employee and payroll information. Our HR Reps and HR Business Partners use HCM to update and enter new employee information as well as to keep our companies review information. As well as our Recruiting team.
300 - 
  • The Payroll Team
  • HR Specialist
  • HR Business Partners
  • Recruiting staff
  • having real-time update from HR to Payroll and vise versa makes processing payroll easier
  • Real-time updates for employee tax updates ensures no delay in process the employees request
  • New Hire entries allows all other teams to complete their part of the process to make sure the process from recruiting to new hire is seamless
  • Reporting- we needed an easy way to identify certain groups of employees.

Evaluating ADP Vantage HCM and Competitors

Yes - Zenefits
  • Price
  • Product Reputation
  • Analyst Reports
in business getting what you pay for is key.
more research

ADP Vantage HCM Training

  • Online training
  • in-person training
My instructor as amazing and very knowledgeable. My instructor kept my attention and made sure that I understood each module before he moved on. No matter how many times I asked a question for clarification, he answered them. I've taken other instructor led training's before, I have to say that ADP made it easy
super easy to follow along. I loved that I was able to move along with the instructions without feeling overwhelmed and lost. Being able to go back as many times as I needed really helped when I was helping my co-workers stay on task with the training.I love that ADP
Since I've used other ADP products it was hard to navigate on my own. If you've used other ADP platforms, navigating this one will be just as easy. I found that ADP gave me the tools I needed to be success while learning the product on my own.

ADP Vantage HCM Support

Support does exceed expectations most of the time. There have been a few times I've had to call back to have an issue resolved, however.
ProsCons
Support cares about my success
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Not Sure
We lost power and was not able to finish transmitting our payrolls. We made one call and ADP stepped right in

Using ADP Vantage HCM

ADP
listened, took the feedback concerning the ease of use, and made the
changes\updates needed to take ADP HCM to the next level.

This application will grow with your
needs. No matter what your needs are, ADP HCM can and will handle it. As I said, they truly listened, took what their Clients had to say.
ProsCons
Like to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Easy- Reporting. I love the feature of "grabbing" the fields I need. This allows me to build the report I need\want without having to remember the exact name of the field.
  • Easy- Uploading. Uploading files into ADP could not be easier. Using a standard template, gives you the ease of knowing exactly what you need to enter.
  • Often we find that employees have a difficult time saving their W4 via Self-Service if they are not using Chrome.
  • Not enough places to save employee documents
Yes, but I don't use it