Overall Satisfaction with ADP Workforce Now
ADP Workforce Now (WFN) was implemented by our parent organization, Precision Cast Parts while I was at Accra Manufacturing. Workforce now afforded us the opportunity to leverage the information collected during the hiring process to help align our organization to effective, transparent succession planning. It also served as an outstanding central reference point for employee data which we then used to extract reports to help facilitate staffing, planning, and training opportunities.
- ADP WFN seamlessly ties their HRIS to a payroll system so that there is absolute transparency and alignment between payroll and HR.
- The granularity available when establishing security groups proved to be critically essential in providing visibility and access to the appropriate team members.
- I liked that WFN included the ability to attach an employee photo with the employee record so that when I needed to speak with someone I wasn't familiar with, I could easily pull the picture and then find them on the manufacturing floor.
- I would have liked to see some more flexibility in the reporting tool.
- I really wanted to see more data/employees on a single page than the limited view (I think 15 or 20 in the version I was using). There was no ability to scale the window to allow me to see more than those few candidates at a time
- I would love for them to include a simple click on the payroll roll up side for me to easily see YTD totals rather than have to go in and select each individual check to include in the roll up.
- We were able to generate data more quickly through the reporting tool
- The granularity available in the generated reports helped to facilitate communicating immediate headcount and leverage historic trends to assist with future staffing needs.
- For the employees who had access to the system, it was significantly easier for them to update their routine information such as address changes or W4 changes.
I did not specifically select ADP WFN. I was cautiously optimistic when it was identified as the tool the organization was going to move forward with. I've previously used Oracle's HRIS and found it to be non-intuitive, overly complex and cumbersome. I was thrilled at how easy ADP WFN was to quickly learn and immediately put into practice.
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software.
ADP WFN is best suited for medium to large organizations. I don't know that there would be a significant enough ROI for smaller organizations considering the cost of the software. Another consideration would be how tech saavy your particular organization is and what level of access do the majority of your employees have to a web portal. There are some wonderful tools to streamline communicating out policies and receiving acknowledgements that were difficult to implement because only about 20% of my workforce had routine, easy access to a computer during their work day.