ADP Workforce Now

ADP Workforce Now

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Score 8.0 out of 100
Top Rated
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ADP Workforce Now

Overview

Recent Reviews

A Great All-In-One HR Tool

9
April 26, 2022
ADP is one of our centralized HRISs that all employees use. This serves as our main data hub for employee information as well as an …
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My experience

6
April 26, 2022
We use ADP Workforce Now for Human Resource Management, Payroll & Time Management. We are using this company-wide for new hires, time …
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Great product!!!! Tons of functionality

6
April 14, 2022
We use WFN for payroll, HR, benefits, and PTO, it's used by HR & Payroll, and our general managers. We use it to track PTO for multiple …
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Great for Employees

7
March 23, 2022
ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or …
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ADP [Workforce Now] Payroll/HR Review

9
March 23, 2022
We use ADP [Workforce Now] to process the company payroll; we are in the process of implementing the HR module and will be using ADP …
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Human Resources Manager

10
February 17, 2022
I have worked with ADP Workforcenow since 2015. ADP's evolution has been outstanding and it has provided different sources to all ADP …

ADP Workforce Now

8
February 03, 2022
It is our time clock and payroll system. I use it to add employees and keep track of their licenses and annual evaluations. Each employee …

ADP -A Must Have

10
January 06, 2022
Their software was perfect for managing HRIS Matters. The hands-on approach they take with support. The price and ease of use. All aspects …
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Great program! User friendly and efficient!

10
January 06, 2022
We used ADP for scheduling, all employee paperwork, payroll, and training. The training is the biggest problem that ADP addressed as it is …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Usability 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Popular Features

View all 48 features

Direct deposit files (907)

8.7
87%

View and generate pay and benefit information (904)

8.6
86%

Update personal information (892)

8.6
86%

Pay calculation (916)

8.6
86%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Essential

Contact sales team

Cloud

Enhanced

Contact sales team

Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

7.7
77%

Payroll Management

8.2
82%

Leave and Attendance Management

7.9
79%

Employee Self Service

8.1
81%

Asset Management

6.0
60%

HR Reporting

7.3
73%

Onboarding

8.1
81%

Performance and Goals

7.5
75%

Performance Management

7.5
75%

Succession Planning

6.0
60%

Recruiting / ATS

6.9
69%

Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to efficiently manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Make decisions with confidence, informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broaden people management capabilities with the largest HR ecosystem that integrates with leading third-party solutions. Connect with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow. Manage payroll for a global workforce with a single solution.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broaden the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

ADP Workforce Now: the simple and complete human capital management solutionBenchmarking by ADP DataCloud: an award-winning, easy-to-use application with an unmatched data set ... available to ADP Workforce Now clientsADP Workforce Now clients can equip their employees with the top-rated ADP Mobile self-service app

ADP Workforce Now Videos

ADP Workforce Now All Things Pay
ADP Workforce Now Reporting & Analytics
ADP Workforce Now: A Complete HR Suite
ADP Workforce Now Essential Learning
ADP Return to Workplace: Features Tour
The ADP Mobile Solutions App
ADP Workforce Now Recruitment

Watch ADP Workforce Now: human capital management solutions from hire to retire

ADP Workforce Now Downloadables

ADP Workforce Now Integrations

ADP Workforce Now Competitors

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%

ADP Workforce Now Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Comparisons

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Frequently Asked Questions

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is ADP Workforce Now's best feature?

Reviewers rate Direct deposit files highest, with a score of 8.7.

Who uses ADP Workforce Now?

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-25 of 1007)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
If you are looking for Human capital management software that can manage payroll, time, attendance, and tax calculation with many other great options, ADP Workforce Now is the great option to go with. ADP Workforce Now processes your payroll in a few steps and calculates your taxes paid automatically on your behalf. It is less appropriate when you face any problems with this HCM software and contact customer service. They take too much time to reply back.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Really my only complaint with the tool is the look and feel. In terms of functionality, this is hands down one of the best HRISs out there. It houses all the essential functions in one place and it can perform all these functions seamlessly regardless of how big or small an organization is. Even though it's not pleasing to the eye, it is still simple to navigate as well.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We have 2 groups, office/corp group, and our PTO policies reflect the different roles. WFN is the prefect tool for keeping the multiple policies separate and tracking accruals. We have no issue with policies being incorrect or not reflecting usage. The one thing we have issues with the system defaulting to use the prenote. It is no longer required and should be removed.
March 23, 2022

Great for Employees

Score 7 out of 10
Vetted Review
Verified User
Review Source
It is great for tracking, however it's slow to connect. This was the only major issue I ever had with the program. Other than the speed of the app, it worked well for tracking and documentation. I was not an administrator, so my review is based on using the program.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I don't make recommendations to colleagues unless my opinion is solicited. But if I knew that a colleague's company was really struggling with their Payroll or HR departments and it was related to the product/vendor they were using, I would suggest that they contact ADP just to have a conversation and see if ADP would be a good fit for their situation.
Mark Hautala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is an easy to use platform for punching in and out for shifts and keeping track of your pay statements. They recently updated a tile on the home screen that allows for quicker punching in and out. It's easy to navigate pay statements and easy to read each part of the statement. We don't use it for requesting time off but it may still have that feature. Overall happy with ADP Workforce Now
Score 7 out of 10
Vetted Review
Verified User
Review Source
I believe that ADP does a decent job overall with our HR services. I do really like the payroll software and it seems like over the last 4 years that I have been using it, it has has gotten even more user friendly. We have really struggled with the taxes/smart compliance not being handled in a timely fashion when issues arise. That is my least favorite part about ADP.
February 03, 2022

ADP Workforce Now

Score 8 out of 10
Vetted Review
Verified User
Review Source
I always have employees with federal and state issues because the new version is really hard to understand and input the correct information. They changed how you add the tax information and it is not easy to see how and where to add dependents, additional tax withdrawn. The older version was much simpler.
Jennifer Spivey | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Workforce Now is good as individual pieces but seems to have a hard time "talking" to the different capabilities. The time and attendance is a separate module and can sometimes have a hard time connecting to the payroll portion. Additionally, each module has a specific customer service agent/product manager. This is nice to have, since the reps are very knowledgeable in their respective areas, but it's frustrating since they do not know how other parts of the software work in regards to their portion on the product.
January 06, 2022

ADP -A Must Have

Score 10 out of 10
Vetted Review
Verified User
Review Source
I had a hands-on approach. I worked for the company but I also worked for a company that used the software. On both ends, I have no complaints. I rave about ADP's software. The company has a hands-on approach to customer service. They're willing to help, they also offer personalized employees to work with you hands-on so you're dealing with someone who you're familiar with and they know how your company runs your systems so it's a great help.
Michael Wedell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is well suited for accessing employee-related information at any given time, and it keeps everything current. I usually stay quite busy in my current position, and it may not be best for me to access this platform during a busy shift. Also, I prefer to access the ADP Workforce Now platform while at my job (not off the clock) - it's really just a personal preference.
Melissa (Missie) Sonnier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a new user of ADP Workforce I think that it is a great product and the only flaw I see as of now is the health and welfare calculation that I could see as an asset to our company. We currently have to calculate it manually and that takes up valuable time and money.
December 29, 2021

Workforce Now Works

Score 6 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is most suited for an environment where clocking in and out is very important. I have worked in HR in manufacturing and now banking, and clocking in and out is important for both, but more so for manufacturing. In an environment like that, turnover is high, so it is also nice to have easy archiving procedures and employee record access.
Score 1 out of 10
Vetted Review
Verified User
Review Source
We were drawn to ADP as we onboard huge numbers of seasonal employees in short time frames. They sell it as an easy onboarding processing that just requires the admin to send a link with their name and email. [I believe] it is not even remotely that easy, [in my experience] the onboarding experience is incredibly buggy, half of the staff needs help or has to put in service tickets to get to the actual onboarding paperwork. Hours and hours spent on the phone trying to troubleshoot with service specialists that [I feel] don't understand the product or your company. Oh, and forget having one account manager to help you. It's luck of the draw and [in my experience] your odds are not good.
Nate Casimiro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It gets the job done. Not as modern as something like Workday, but definitely less confusing to use and more straightforward of a platform (Workday has some horrible UX design that makes the tool wretched). It's a platform that your employees will likely only access every couple of months at best, but when they need to access it, it's usually important, so the need for an easy-to-use tool at that time is crucial. ADP Workforce accomplishes this without any extra bells and whistles.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I love this app! I was so happy when our company switched over to using it because it made managing my documents, requesting time off, and accessing/reviewing pay stubs so easy. Everything is always at your fingertips. I really love the pie-chart style breakdown of how each individual paycheck is categorized by fed and state taxes, benefits, take home, and other paycheck elections. Such a useful app!
December 10, 2021

ADP - 1 year experience

Evgeny Erofeev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Is an excellent software for small and medium enterprises and all companies from the mid-market sector. If you don't have a huge HR department and you would like to automate the processes in the HR department this software will be an excellent option. Moreover, the Enterprises could automate the HR process as well.
December 09, 2021

ADP Workforce Now

Score 10 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is able to scale to the size of our hotels and our company. As we have grown from 20 or so hotels to over 100, ADP Workforce Now has been able to change and grow with us. It has been awesome not having to source a new payroll company due to growth.
Ginny Haralson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is a leading player and has experience in this space. They are constantly evolving and creating solutions for us, so I know I am not stuck with old technology. They provide news and industry updates that I greatly appreciate and use as one of my main sources of keeping up in the industry. I also take advantage of their webinars as often as I can. There are also so many layers to what they do, and that can sometimes be a challenge to determine who the right person is to talk to. The online help request and ticketing system have been valuable to me to get the help I need. For the most part, there is a very efficient response and only occasionally have I had an issue with not getting a timely reply.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We switched from another payroll provider to ADP and have been glad that we decided to make that switch. At times we wished we had moved sooner than we did. The ease of the system, payroll entry, and report writing provides a number of efficiencies that we have been able to experience over the past year or so. Most of the updates to the system also seem to address items that make the system even more efficient. The onboarding has much improved over the past few years and we continue to look forward to other updates and improvements to the system.