Easy and Helpful
September 19, 2018

Easy and Helpful

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce for Human Resources, Payroll and 401K administration. It is being used by our Accounting Department, Employees, and Human Resources. No problems so far.
  • Keeps track of salary and job title changes (history) for future reference.
  • Keeps track of attendance records (using Attendance Point system)
  • Report creation is an asset.
  • Be able to input other hours without having to input time on it. Like Vacation just add 8hrs one day and not having to input any time. This cannot be done right now.
  • Be able to make changes in position (job title) at the same time(if it applies) a change in salary is made. Now we have to go to a different screen (including the department change).
  • Rehire would be much easier if you look at the employee name and do a rehire right there and then.
  • Employees that have been terminated for a long time are purged and it's kind of not easy to rehire them.
  • Although it is an expensive software, it really makes it easy to keep all HR, payroll, 401K data together and accessible. Especially for the audits.
Our HR team has saved 1-25 hours per month. - We have saved time with the timekeeping system, payroll processing time and have saved time when it comes to audits. It really makes it much easier when it comes to creating or selecting reports from the system in order to get the information you need for the 401K audit and the Health Insurance info.
Although I cannot completely compare one to another as we only had Payroll with CompuPay, with ADP I have all the Human Resources history on file and can look at it very easily. Timekeeping and Payroll system is most likely the same and with this, in particular, both are very good. But having Human Resources history files is a must.
I had mentioned about the hours on the time card screen. It would be easier and less confusing if we can enter just total hours when it comes to vacation, other hours, sick, personal, etc.
Also, the rehiring of purged employees. It is not so easy to rehire an employee that has been included in the purged list.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated