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ADP WFN Review
February 20, 2020

ADP WFN Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is used for Payroll, Human Resource Management, and Employee Self-service. It is used across the entire company. It helps our financial team and human resource team.
  • Organizes information.
  • Time-keeping.
  • Customer service/implementation.
  • System capabilities.
I'm optimistic that the product will meet our needs sufficiently overtime. There are certain components that are offered that do not necessarily serve our company's needs. The positive is that we are not required to use them, but it does consume time from other projects in having to go through training or calls to discuss those services.
  • Employee Navigator
It was not difficult to integrate, although working with both companies was necessary to make the integration successful.
Being only 6 months past implementation, I feel as though we have faced more challenges with adapting to the functionality of ADP WFN and discovering that some options presented during implementation do not function as described. Overall, the system will get you to the desired outcome, but sometimes the process or steps to get to that outcome are not efficient.

ADP Workforce Now Feature Ratings

7.5
Employee demographic data
8
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
7
7.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
7
6.7
Approval workflow
6
Balance details
7
Annual carry-forward and encashment
7
9.5
View and generate pay and benefit information
9
Update personal information
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
Not Rated
Review status tracking
6
Review reminders
6
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.3
Job Requisition Management
8
Company Website Posting
9
Job Search Site Posting
Not Rated
Applicant Tracking
8
Notifications and Alerts
8