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ADP is great overall
February 20, 2020

ADP is great overall

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is a company-wide payroll software, and we use to manage all employee files, payroll, and more. ADP is being used corporate-wide. The main business problems it addresses are to the ability to be paperless, and digital. Employees can access their personal information such as benefits, and pay statements with ease.
  • Ability to be paperless.
  • Easy on-boarding process.
  • Some software glitches.
  • Long process to upload employee documents.
  • On-boarding/applicant flow.
  • Precise payroll.
ADP training was simple and easy to learn the process. ADP offers a technical support line and online webinars for assistance. They offer what is called " The Bridge" which is a discussion forum to ask/receive questions.
ADP is well suited for a company that has specific shifts. ADP is not appropriate for a corporation with less than 100 employees.

ADP Workforce Now Feature Ratings

8.4
Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.0
Pay calculation
8
Support for external payroll vendors
6
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
7.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
6.8
Corporate goal setting
7
Individual goal setting
6
Line-of sight-visibility
7
Performance tracking
7
8.3
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
9