User-friendly for all!
February 23, 2020

User-friendly for all!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is being used across the organization for payroll, new hire, terminations, leave, scheduling, performance reviews, reporting, etc. The biggest issue it addresses is allowing everything to be in the same place and program. Personal and profile information are all there to view so you don't have to log in to multiple programs. Mostly HR, managers, and payroll access it.

Pros

  • Reporting - It makes it easy to gather information.
  • Scheduling - With the new roll out it's been super helpful in getting us organized.

Cons

  • Performance reviews and cycle processes are a nightmare.
  • Auto calculating vacation based on hours worked has been difficult to get set up and working correctly.
I think ADP is a program that can be used by any size of business, regardless of the number of employees. The workflow/management set up is simple and really works and the payroll process is easy.
Overall I definitely like the setup and user-friendly interface for the most part. Reviews really could use some work as the cycles make it difficult to add and don't auto terminate when an employee is terminated. In Vacations we have been manually adding information since the calculations there have been wrong but hopefully, this will get fixed this year. If they could add onboarding process where users could upload all the forms employees needs to sign that would be awesome too but for general payroll and HR purposes, it's pretty solid.

ADP Workforce Now Feature Ratings

Employee demographic data
7
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
5
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
8
Balance details
3
Annual carry-forward and encashment
3
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
7
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of ADP Workforce Now