Honest Review
February 23, 2020

Honest Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is being used by the entire organization. It is the payroll/HRIS system. We utilize many custom reports for financial analysis.

Pros

  • Manages time and attendance well - Easy for staff to clock in/out.
  • Performance management system is strong once set up. Easy to update/make changes.

Cons

  • There should be more groupings available in the Performance Management system.
  • Coded fields should be easier to put together with custom reporting.
  • The system has created efficiencies in the self-service options that we utilize. The approval workflow allows us to review and approve and that automatically updates the system. That saves an hour or two per pay period (bi-weekly).
  • The Performance Management module is fairly new for us, but even while we are still learning, it is saving 7-8 hours of work per month in the distribution of reviews.
I have utilized ADP at larger organizations as well, and from a functionality perspective it works great. Pricing for mid-sized companies can be high for certain modules.
We continue to use ApplicantPro due to the fact that it is more cost-effective in the long-run. Workforce Now met our broader needs more than PayChex at the time we looked.
It is well suited for a standard payroll, and for an organization that is looking to maintain all of the HRIS information in one system. It is a good system for a company of our size.

Some features that we do not utilize are not cost-effective for a company of our size.

ADP Workforce Now Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
10
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
8
Performance improvement plans
Not Rated
Review status tracking
7
Review reminders
9
Multiple review frequency
9
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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