ADP Workforce Now Review
February 25, 2020

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for Payroll and Time and Attendance. Employees use a time clock to punch in and out. They also request time off through ADP when they want to take a vacation day or Excused Absence day.
  • ADP has a great time and attendance package.
  • User-friendly for employees when they want to request time off.
  • Lack of customer service support.
  • Very difficult trying to navigate reports.
  • Negative - We are paying for a service that does not support our needs.
  • Positive for employees who have to use the timeclock and request time off.
We selected ADP for its reputation in payroll and its HR package. Payroll is fine. Its the HR side were we need additional one-on-one in-person training.
ADP is well-suited for processing payroll and requesting and approving time-off requests. I am not happy with the lack of support on the HR reporting side.

ADP Workforce Now Feature Ratings

Employee demographic data
3
Employment history
3
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
1
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
1
Reimbursement management
1
Approval workflow
10
Balance details
5
Annual carry-forward and encashment
3
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Employee recognition
2
Report builder
1
Pre-built reports
4
Ability to combine HR data with external data
1
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated