Feedback
February 25, 2020

Feedback

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is used across the whole organization and we have periodic technical difficulties. It may be our internet provider but I have several users who say their time clock piece does not load the first time that they log in. They have to logout and back in a few times to be able to clock in or out.
  • On-time billing.
  • Frequent updates.
  • I would love to be able to add comments when adjusting someone's salary as documentation.
  • Effective date changes for every part of an employees pay profile.
  • Onboarding Checklist
I have had trouble getting this to flow the way I want it to.
I sometimes have to remain on hold for 30 or more minutes when calling in about an issue.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
5
View and generate pay and benefit information
7
Update personal information
8
View company policy documentation
Not Rated
Employee recognition
8
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Performance plans
6
Performance tracking
Not Rated
Notifications and Alerts
Not Rated