Efficient and Scalable Employee Relations System
Updated August 08, 2022

Efficient and Scalable Employee Relations System

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

The Human Resources department currently used ADP Workforce Now to manage payroll and all employee relations across our whole company.

The ADP Workforce Now team could use a better customer service experience. Our current customer representative is not the best when providing efficient solutions in a timely manner for our company.

Pros

  • Organizing Information
  • Reporting
  • Speed

Cons

  • Customer Service
  • Timecards
  • Consistency
  • Efficiency
  • Compliance
  • Fairness
It stays consistent for each employee's personal and employment profile. We have about 700 employees and it is easy for HR to split employees up in different departments for payroll.
ADP Workforce Now is great for large companies trying to treat employees all from the same fair perspective. It makes it easy to pull data at any time and for any need. Easy payroll submission process as well which makes the job easier for such a large company.

ADP Workforce Now Feature Ratings

7.4
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
7
5.7
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
6
Benefit plan administration
6
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
4
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
6.5
View and generate pay and benefit information
5
Update personal information
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.5
Report builder
8
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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