Agorapulse saves the day!
Joey McNamara | TrustRadius Reviewer
Updated September 21, 2016

Agorapulse saves the day!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

In higher education, we needed a social media management tool that allowed us to scale as we expand to other departments, didn't break the bank, and allowed multiple users to access and post. We went back and redesigned our entire social media plan around Agorapulse and love it.

It's currently being used by our Public Information office, but we have plans to include it across the rest of the campus.
  • Social media posting through Facebook, Twitter and Instagram.
  • Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place.
  • Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.
  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.

Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.

We wanted to go with Sprout Social, but it was too expensive for our budget.
We use it in higher education because of the scalability, ease of use, multiple levels of access, and the incredibly easy and intuitive user interface makes learning Agorapulse easy.

When we deployed, we were thinking of really getting a posting solution with analytics, but we were really impressed with what came with the package. The social media inbox caused us to redesign our strategy and focus more on two way communication. The contest apps are a huge plus especially for a university where students always want to win free things.

Agorapulse Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
10
Content planning and scheduling
10
Workflow management
8
Customer interaction histories
10
Bulk actions
10
Lead generation
9
Campaigns and promotions
10
Twitter
10
Facebook
10
Instagram
10
Campaign success analytics
8
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10