TrustRadius
Finally found social media management that we can depend on!
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5342101
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August 31, 2016

Finally found social media management that we can depend on!

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

AgoraPulse is being used to organize and publish our social media content. It is also being used to monitor social media chatter and messages that we need to respond to. Sometimes those kinds of replies go unacknowledged and that eliminates opportunities to hear from prospective customers and/or learn about who they are, what they need, where they live etc. I haven't used the analytics options yet but I'm looking forward to it. It is not being used across the whole organization because I am the one who is filtering company information and publishing it for the public. The biggest business problem that has been solved is organization.
  • The setup of social media content is done very well. AgoraPulse allows you space and time to fill out the editor with what you want to use and say.
  • Very thorough so the posts get posted and we get immediate notifications when there are things to respond to.
  • It allows you to organize multiple accounts in one place.
  • Offers some great insights into the analytics of our clients and the conversations happening on those channels.
  • The cost is a little too high.
  • It would be nice to be able to customize the name/link of who is publishing content instead of just saying "manager".
1 - Manager of digital marketing, social media
  • We don't really know yet.
  • It's provided us with much more organization.
AgoraPulse is the fourth platform we have tried and I like it enough that I'm choosing to stay with it.
I don't have any thing negative to say. I'm really enjoying the use of AgoraPulse. I only wish it wasn't so expensive.

Agorapulse Feature Ratings

Boolean keyword searches
10
Filtering out noise/spam
9
Content planning and scheduling
10
Audience targeting
10
Workflow management
9
Customer interaction histories
10
Bulk actions
9
Lead generation
8
Campaigns and promotions
8
Twitter
10
Facebook
10
Instagram
10
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
9
Role-based user permissions & privileges
8
Mobile access
10