AgoraPulse - The solution and team to work with
October 08, 2018
AgoraPulse - The solution and team to work with
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AgoraPulse
AgoraPulse is being used in our marketing department and we use it to manage our clients' social media accounts. It saves us a great deal of time and effort.
- Scheduling - this part of the software is really easy to use and when you have a problem it's easy to update directly on the main calendar.
- Innovating - the team is constantly adding new things to the system to not only make it a better platform to work on, but also to offer us as the clients more value
- Customer service - I have not met a team like AgoraPulse's that is always available to help and swift to respond. Their team truly made us feel like a family and we are very grateful for it.
- Reporting - the reporting section is our least favorite part of AgoraPulse and [there is] great room for improvement. The reporting needs to be customizable and be automated to truly save us and the other teams time.
3 - Digital marketing, strategy and account managers
- Positive - it was much easier to maintain our clients' social media accounts
- Negative - reporting was frustrating and took up too much time
- Hootsuite Pro, Buffer and Sprout Social
AgoraPulse was our choice between the 3 so far, however AgoraPulse can learn from Sprout's listening functionality and reporting from our experience.