TrustRadius
Agorapulse Review 26 of 223
Agorapulse Review: "A solid offering at a great price. Perfect for small businesses and startups!"
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5319101
Benjamin Mcnully profile photo
January 25, 2019

Agorapulse Review: "A solid offering at a great price. Perfect for small businesses and startups!"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

Our brand department needed a social media automation tool to streamline the uploading and management of content and community management. Our decision makers were concerned with several main factors: Price, Number of seats, and lastly Features. AgoraPulse managed to fit within our price range and offer the right features for our initial social efforts.
  • Easy to use
  • Lots of features
  • Low price
  • Missing some listening features
  • As platforms change, some features are removed or changed with little warning
  • Data retention is restricted
3 - Myself, my community manager, and our brand manager are the only ones using AgoraPulse right now. There is an option to purchase additional seats, but we haven't had the need to expand that. Originally we thought we would need to expand and add the approval functions, but it's easy enough to do those functions without using these tools.
  • Makes it easier to generate screenshots of finished content
  • Reduces the amount of time spent in native platforms and apps
We selected AgoraPulse because of the price and features.
For smaller organizations or small digital teams, AgoraPulse is a fantastic tool. Unfortunately, for large enterprise teams or agencies, it's not going to fit the bill. If you need a simple and easy to learn interface, only a few features to bring listening, community management, and publishing into one place; AgoraPulse has a great set of features at a small business or startup price. If you are finding yourself needing more CRM tools, integrations or API connections, you might need to look into one or several other tools.

Agorapulse Feature Ratings

Boolean keyword searches
6
Filtering out noise/spam
8
Content planning and scheduling
9
Workflow management
9
Customer interaction histories
9
Bulk actions
10
Lead generation
7
Campaigns and promotions
7
Twitter
10
Facebook
10
Instagram
8
Campaign success analytics
9
Real-time tracking
10
Competitor analysis
8
Role-based user permissions & privileges
10
Mobile access
8