How AgoraPulse is superior to most SMM Software
January 22, 2019

How AgoraPulse is superior to most SMM Software

Byron Campos Gomez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

AgoraPulse is, in fact, being used across all departments. From the onboarding process to the fulfillment side when uploading content to each customer profile. We all have access to AgoraPulse and we all make sure our accounts are staying updated.

This addresses the overall issue of team communication and collaboration among our small team. Our team can assign and [access] the schedule from the comfort of their phones.


  • The platform and user interface is easy to use and get familiar with (fast learning curve)
  • You can access AgoraPulse via iOS and literally update and reply from your phone (makes accessibility a lot easier).
  • Reporting is extremely customizable and very well designed for all our customers.


  • We managed several accounts, and as a small team that wears all the hats in the company, we often would neglect an account and it would not have content scheduled for weeks. If AgoraPulse could have a way to notify us (small agency) when content is not scheduled it could have caused a lot of internal issues.
  • Not being able to upload multiple images on 1 post for IG was a real pain. (not sure if any SMM software does this)
  • At times, AgoraPulse would be buggy and crash or content would not get posted after refreshing post that was scheduled.
3 - Our team is made up of 3 individuals, and 2 of which handle Socia Media Management strictly. This ranges from Social media access (credentials), onboarding, custom content creation, scheduling, engaging and replying to customers. Once a client has stayed with us for a month, we generate custom reports to them with all the KPI's and proven stats that matter.
  • Gained over 10 SMM clients within the first 6 Months paying over $600
  • Communication within the team and assigning tasks
  • Lack of content calendar cost a lot of man-hours to take down and re-upload.
AgoraPulse is far more affordable when compared to the other agencies. The user interface is far easier to use and less complicated than that of Hootsuite and HeyOrca. The amount of accounts for the price is fairly reasonable and the support team is always responsive whenever something goes wrong.
In terms of communication and collaborations, I cannot reiterate how well suited this platform is. You assign a task and responses to a team member and that really brings everything together from an agency standpoint.

Where I believe AgoraPulse can improve is to offer more features such as a month content calendar that gives clients the option to go on and approve, disapprove, comment and share the ideas on the content scheduled.

Agorapulse Feature Ratings

Boolean keyword searches
Filtering out noise/spam
Content planning and scheduling
Audience targeting
Workflow management
Customer interaction histories
Bulk actions
Not Rated
Campaign success analytics
Real-time tracking
Competitor analysis
Role-based user permissions & privileges
Mobile access


  • Lisa Kalner Williams | TrustRadius Reviewer
    Hi there Byron, Thanks for sharing how your agency uses Agorapulse across teams and on the go via our mobile app! Love it. We're working hard to provide users like you the ability to publish a post with multiple images to Instagram. Stay tuned by subscribing to our release notes: Some of our plans allow content draft approval -- if you want to learn more, reach out to my awesome teammates on the support team. Thanks again for sharing your experience. Here's to many new clients for your agency this year! Lisa

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