TrustRadius
Great tool that helps improve engagement and social media moderation
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5342101
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June 20, 2019

Great tool that helps improve engagement and social media moderation

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Agorapulse

We use it on daily basis mostly for social media moderation and monitor the conversation online. It’s great to collaborate with other team member especially for assigning some message to our customer services
  • Customer service is quick and efficient. The chat box is very useful
  • The social inbox is great and give an Easter view of our multiple social profiles
  • Easy connecting to social platforms
  • They are always improving the reporting section but I think they can dig deeper in the reporting
4 - Community manager
communication/audience relation
  • Time saving
  • Productivity and efficiency
  • Communication
Price is competitive. Social inbox is the most important aspect. we love the moderation rules.
It’s great for responding to messages on social media, we can created moderation rules where a messages containing a specific keyword could be automatically hide and assign to a team member

Agorapulse Feature Ratings

Boolean keyword searches
4
Filtering out noise/spam
6
Content planning and scheduling
9
Audience targeting
5
Customer interaction histories
10
Bulk actions
10
Twitter
10
Facebook
10
LinkedIn
Not Rated
Instagram
10
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
5
Role-based user permissions & privileges
10
Mobile access
10