The ultimate time saver!
September 08, 2020

The ultimate time saver!

Amanda Coxworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse at Inspiring Vacations to manage 18 (soon to be more) social media profiles across 4 of our brands. I am the main admin but we have 2 other users that assist me with content creation, scheduling and moderation/community management. It is a massive time saver for us to be able to access all of this in one place. The reporting feature is also used extensively by us.
  • The content calendar is incredible - very streamlined, easy to navigate and organize.
  • The reporting gives us everything we need all in one place. Very easy to find the exact metric I am looking for quickly.
  • The content approval system is great for us as we have multiple content creators and I need to approve everything before it gets published.
  • The time zone feature is one I would like to see improved on. I absolutely love the fact that I can toggle between time zones, but I would love it if the calendar would automatically show up in the time zone that the profile has set, and not default to the one I am currently in.
  • I would love to be able to reorder photos that I have uploaded to create a multi-photo post. At the moment I need to upload them individually in the exact order I want them in. I cannot drag and drop into a new order.
  • I would love to be able to add more competitors to watch on my account without having to pay more for each one. It's such a great feature, but not worth the amount, since we already pay $200 per month it seems like something that should be added on and included.
3 - I am the admin and oversee all actions on Agorapulse. I have 2 other people with access that assist in content/post creation and moderation/community management. When they create content, they use the approval tool so I can look it over before scheduling. We are likely to add one more person to this soon.
  • In our business, exact ROI is difficult to measure but as far as reducing costs by reducing working hours/time saving/prioritizing, this has been an amazing tool.
Better layout, better organization, easier navigation, better reporting features, better customer service experience, ability to easily manage more profiles, approval feature for other users, I love the ability to store user information with tags and notes on followers.
It is by far the best tool I have ever seen or used to manage a large number of profiles all in one place across different brands and different platforms. The organization of the tool and the ability to navigate seamlessly is unparalleled. I do with it had the ability to manage Pinterest accounts as well - that is the only piece that is missing.

Agorapulse Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
7
Content planning and scheduling
10
Audience targeting
6
Workflow management
10
Automated routing and prioritization
8
Customer interaction histories
10
Bulk actions
8
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
YouTube
5
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
5
Role-based user permissions & privileges
10
Mobile access
8