Very useful professional App
September 23, 2020

Very useful professional App

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

Before using Agorapulse, it was very difficult to get reports from the Facebook platform, but after using this great app, the reports became the easiest thing I could get out. Managing people and choosing the period in which I need to go, assigning conversations to some users are also some beautiful features of Agorapulse which I use daily. Thanks, Agorapulse!

Pros

  • Reports.
  • Choosing specified days OR Calendar.
  • Assigning conversations.

Cons

  • Users individual reports.
  • Choosing specified hours of the day.
  • Improving Instagram features.
  • Getting reports.
  • Monitoring my team.
  • Checking history of every customer.
I can get reports from Agorapulse, and choosing dates. Both things that I couldn't do with Facebook Pages Manager.

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

I'm happy with all the features of Agorapulse but I need to make an individual report for each user.
I faced some issues with login via my users and the support of Agorapulse helped me very well.
Specifying days to get into is the most suited feature I needed, as we have more than a 1-day backlog in our inbox always and I need to divide these periods between my agents, so, this feature helped me.

The reports also are a great thing, but I needed to create an individual report for every user I had.

Agorapulse Feature Ratings

Boolean keyword searches
10
Filtering out noise/spam
10
Content planning and scheduling
9
Audience targeting
9
Workflow management
10
Automated routing and prioritization
9
Customer interaction histories
10
Bulk actions
10
Lead generation
8
Campaigns and promotions
9
Twitter
10
Facebook
10
LinkedIn
8
Instagram
7
YouTube
8
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
8
Role-based user permissions & privileges
9
Mobile access
8

Evaluating Agorapulse and Competitors

Yes - Agorapulse replaced the Facebook inbox itself as Agorapulse is really helpful and organized.
  • Product Features
  • Analyst Reports
The features of Agorapulse.
Nope, I will say the same!

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