Can't say one good thing about Airbase
July 03, 2024

Can't say one good thing about Airbase

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Airbase

Overall Satisfaction with Airbase

We used Airbase previously in our business as our primary bill-pay software. However, their integration with Intacct was problematic at best and we had the software crash multiple times. So we switched to another application. Now we're trying to get a refund on our prepaid virtual credit card and it's taking months. Genuinely one of the worst companies that we've ever worked with.
  • very time consuming fixing errors
We switched to Avid. Night and day for efficiency and no software problems.

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

No

I couldn't recommend Airbase to anyone.

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