Education and Educational IT Airtable Use Rocks!
March 22, 2018

Education and Educational IT Airtable Use Rocks!

Nikolaus Namba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airtable

Airtable is being used by our technology department to document the support calls, the service call notes, and the installations (all for our community WiFi program).

Pros

  • It allows for us to keep ongoing notes down to the specific service requests we have on file.
  • It creates a streamlined communications system that allows all of our technology team to be the most informed on all projects.
  • It serves as a central repository of information for us to analyze and create improvement from.

Cons

  • Providing some basic data analytics reports based on whatever range we suggest (i.e. date range, row numbers, etc...) to gather basic information in a visual KPI dashboard manner.
  • It has increased our efficiency and improved our team's communication.
I think Airtable is more efficient than using Google docs and allows for a more streamlined workflow/ interface.
I'm not sure about the less suited, but I feel as though this is a functional collaborative project support tool.

Airtable Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation ()
Not Rated

Comments

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