A web conferencing tool that is easy to use
January 24, 2020
A web conferencing tool that is easy to use
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Amazon Chime
We use Amazon Chime company-wide for both web and phone conferencing systems. This service replaced two functions for our company, specifically third-party conference calling numbers and a third-party web conferencing service. Combining the services helped with efficiency. I am not part of the purchasing team, but I suspect that we also saved costs.
- Easy to use--it is easy to train people on the functionality required to host conference calls or webinars.
- Reliable.
- I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
- Chime allowed us to gain efficiencies in our technology.
- The ease of use has lead to more web conferencing, which supports telecommuting.
We used to use Go To Meeting/Go To Webinar for our web conferencing and AT&T Teleconferencing numbers, either separately or in conjunction with the Go To Meeting/Go To Webinar. I liked that Go To Webinar allowed people to pre-register, which gave us the opportunity to prepare. To date, we haven't been able to use Amazon Chime in that manner. However, Amazon Chime is easy to use, and integrates very easily with the Outlook calendaring feature, which is an enhancement over what we had before.
Do you think Amazon Chime delivers good value for the price?
Yes
Are you happy with Amazon Chime's feature set?
Yes
Did Amazon Chime live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Amazon Chime go as expected?
I wasn't involved with the implementation phase
Would you buy Amazon Chime again?
Yes