Amazon Chime is great!
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October 24, 2019

Amazon Chime is great!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Chime

We use Amazon Chime to host and attend meetings across our organization. The ability to have a call-in number for those that have sub-par internet access is nice. It allows our multi-location enterprise to keep in communication across several departments. It lets our remote workforce keep in touch with the local headquarters and with their co-workers both within and outside of the country.
  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
  • Most organizations seem to use different applications and Chime isn't one of the major players yet. Therefore, it is difficult using it across companies.
  • The application seems a little "heavy" when using video. Maybe a little redesign might help.
  • The contact list should be integrated into Outlook.
  • Chime was a lot less expensive than our previous meeting/chat software.
  • Users have quickly adopted Chime and seem to like using it.
Chime was a lot less expensive that WebEx. It was also easier to use and maintain.
We have only had one issue with Chime and support was able to help us out quickly and efficiently.

Do you think Amazon Chime delivers good value for the price?

Yes

Are you happy with Amazon Chime's feature set?

Yes

Did Amazon Chime live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amazon Chime go as expected?

Yes

Would you buy Amazon Chime again?

Yes

It is well suited for our organization because most of our users are familiar with it. We find it difficult for non-Chime users to easily figure out the application.

Amazon Chime Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
8
Mobile support
6
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
8
Meeting initiation
9
Integrates with social media
8
Record meetings / events
9
Slideshows
8
Live chat
9
Audience polling
Not Rated
Q&A
8
User authentication
9
Participant roles & permissions
8
Confidential attendee list
9