Startups, go for it
July 18, 2020

Startups, go for it

Salwat Hamrah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Web Services

We have used Amazon Web Services for the web hosting of www.getbeyondlimits.com for many years. All our data gets backed on Amazon Web Services. Amazon Web Services seems to be quite dynamic in its functionality. You have so many plans to choose from. The best part is that you only pay for what you use. Ideally, if more people visit your website, you pay more and that is good for business.
  • Dynamic pricing
  • Push load time is less
  • Easy to use
  • S3 can be made easier for use.
  • The pricing, though dynamic, still gets high at times.
  • At times, downtime happens as well.
  • Good uptime.
  • Easy to use new for a newbie.
  • At times, there is lot of downtime when push happens.
  • More facilities mean more money.
Our tech team was comfortable with Amazon Web Services and that is why we started with Amazon Web Services. In the meantime, we searched for other services like Amazon Web Services but it seems that facilities like Elastic Bean and the first year free made us stick to Amazon Web Services.
Although there has been no need until now to get in touch with the customer support of Amazon Web Services, for installation they did call us and have been very supportive. They even suggested some plans that could work for our use-case. There is no doubt Amazon does a great job of building trust.

Do you think Amazon Web Services delivers good value for the price?

Yes

Are you happy with Amazon Web Services's feature set?

Yes

Did Amazon Web Services live up to sales and marketing promises?

Yes

Did implementation of Amazon Web Services go as expected?

Yes

Would you buy Amazon Web Services again?

Yes

For a startup, it is one of the best things. But for large companies, the bills may become high, so keep searching for alternatives, I would say. Until now, we have not come up with anything that can beat Amazon Web Services in any way. Also, you become comfortable with what you use.

Amazon Web Services Feature Ratings

Service-level Agreement (SLA) uptime
9
Dynamic scaling
9
Elastic load balancing
9
Pre-configured templates
9
Monitoring tools
9
Pre-defined machine images
9
Operating system support
7
Security controls
7

Amazon Web Services Support

ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
We wanted to set up a new Amazon Web Services account for a side project. For the same reason, someone from Amazon Web Services called us and explained all the features of Amazon Web Services. They even called according to our time and were very knowledgeable. They even suggested us the plan that can work best for us.