Amazon Web Services

Amazon Web Services Reviews

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Ratings and Reviews
(1-25 of 75)

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Akshay Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Breadth of services available in Amazon Web Services (AWS)
  • Quick deployment and integration of services within AWS.
  • Easy maintenance of large number of servers.
  • Good and reliable customer support.
  • Regular update support for all active instances.
  • The process to set up rules for multiple instances is bit complex and does not provide much flexibility.
  • Sometimes the connection to VM gets disconnected on its own.
Kofi Joshua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • [Amazon Web Services] s3 buckets runs efficiently and effectively
  • [Amazon Web Services] is doing well with the interoperability of Android applications having access to their features without any hitch
  • It has a very good in memory data store
  • Amazon APIs can have a better call and execution time
  • [Amazon Web Services] can make their data storage more memory efficient
  • [Amazon Web Services] can add more regions and zones to the already existing ones
Siddhartha Murthinty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Physical Security: We chose AWS because the data is stored in AWS data centers located inside nondescript facilities.
  • Multi-featured Cloud offering: We utilize AWS's offering of services for computing, storage, networking, database, analytics, application services, and security.
  • Least Privileged Design: Our cloud uses a microservice architecture consisting of several small services working together. These services are logically separated into several different AWS accounts to minimize the blast radius of security incidents.
  • Traceability: If we could ensure that all cloud actions are being logged and monitored such as AWS API actions, that would be great.
  • We might want to include access to servers and services being logged to external systems to prevent tampering.
  • Incorporate more than the current five following cloud regions: United States, Canada, Europe - Germany and Ireland, Japan, and Australia
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Excellent training material and documentation available for each tool and service of Amazon Web Services.
  • Large user community and support available online.
  • Scalable as per the demand and requirement.
  • Management of services used is very easy from the centralized dashboard.
  • Some tools have very complex UI to use.
  • Costing for certain tools and services is bit on the higher side.
Tanay Arora | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use and manage
  • Detailed documentation for every service and tool
  • Robust and fast
  • Real time support
  • It really becomes hard sometimes to choose configurations for a server which would be suitable for your pocket and project.
  • You need to be experienced to use Amazon Web Services at it's fullest.
  • Billing is a little bit confusing.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The platform is extremely agile, we will typically get a new server request fulfilled within minutes
  • AWS hardware is reliable, we don't worry about the on premise data center environment.
  • They have tools and services that allow you to create anything you need.
  • AWS can be overwhelming with the vast amount of services they provide. It can be tough to pick the right option to fit the goal you're trying to accomplish
  • There is some reliance on your own skills to create tools\functionally that isn't native. Like scheduling backups.
  • There is a steep learning curve to the platform.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Wide range of services/tools available on a single platform
  • Fast and reliable cloud services
  • Rock solid security for your applications and deployments
  • High availability across multiple locations around the world
  • Regular updates and improvements in the tools and services offered
  • Some tools like CloudFront and SES need improvement
  • Extensive training is required to work with different tools of AWS
  • Costing for some services is high
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Provides clear links to access support
  • Responding to support requests
  • Resolving support requests
  • Escalating support requests
  • Allowing access to a complaints process
  • Reviewing support processes to detect issues
  • Providing managerial or even supervisory oversight of their support teams
Rahul Chhajed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
  • All the things which are available over AWS are pretty well managed and easy to use.
  • You might find everything you required for an product and other development over AWS.
  • Its suitable for both either an enterprise or an startup
  • Various resources and documentation are available in case you struck somewhere.
  • Amazon market place is great but its not that straight forward to subscribe then activate it in your instance. Example Openvpn.
  • Sometimes its really hard to choose the correct configuration which is suitable for your product as well pocket.
  • You need to be experienced if you want to use AWS effectively and efficiently
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • AWS is particularly good at eating up your money if you don't budget and plan your deployment properly.
  • It's like a candy shop for IT Geeks who love automation and workflows.
  • You name the service you want to deploy on the cloud, chances are someone's built it for AWS.
  • See the first entry on my Pros list.
  • Billing can be a bit confusing, so get familiar with it!
  • It's Amazon, and they have a virtual monopoly on the cloud.
Panav Beri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Pay as you go model
  • Highly Secure
  • High availability as one can opt for deployment in different cloud regions around the globe
  • Fast and Robust
  • Wide range of services from Web hosting, Application hosting to Artificial Intelligence and Machine Learning
  • Very detailed documentation for each service and tool
  • After deployment management can become a little tricky as there are large number of services to watch over
  • Little costly for large web applications
  • User interface can be improved for some services like CloudFront and IAM
Gnanasekar Mani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Great Functionality
  • Competitive pricing
  • Wide community following
  • Nearly 100 % uptime of most of the services
  • Variety of Availability zones and regions
  • Services can be sometimes having downtime
  • So many newcomers have come to the category, want to learn from them as well
  • Some services are associated with high cost due to low competition in the category
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Website CDN
  • Caching server for desktop support (software installer files).
  • Reliability, it has been set and forget.
  • It is such a vast product that finding what you need can be a challenge.
  • There is a learning curve, but once you figure it out, it's fairly simple.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • AWS provides a large offering of different services that are used in deploying applications.
  • The services integrate well with each other. We look to leverage AWS managed services wherever possible.
  • AWS customer support is outstanding.
  • The learning curve to truly get operating in AWS is not insignificant.
  • It can be tough finding quality engineers that are competent working in AWS.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use even for beginners.
  • Free tier for 1 year with access to most offerings.
  • Pay only what you use model.
  • Helpful & quick real-time support.
  • Highly reliable and fault tolerant.
  • Due to the various services provided, it can become a maze for beginners.
  • If not monitored and managed carefully, huge bill can pile up.
  • For larger scale applications using AWS becomes expensive, better to go for on-premise servers.
January 15, 2020

My AWS experience

Zakarieya Abderoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Innovation. Since AWS is a world leader, we are able to benefit from running on the latest technologies being deployed using best practices and industry standards that typically comes standard from these leading cloud service providers.
  • Scalability. There is basically no limitation in expanding system resources when using AWS. The advantage of this is that we can increase resources for business systems and projects at a click of a button.
  • Implementation. Migrating to AWS is somewhat complex and adequate training is required. However, this can be mitigated using an accredited AWS provider.
  • Support Costs. AWS has various support options which includes Developer, Business and Enterprise support. Depending on the business requirement, the support costs can increase significantly since the basic support option may not meet the requirement of certain businesses.
Devendra Parhate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Cloudformation to bring up infrastructure.
  • Using triggers like S3 file creation to invoke lambda automatically.
  • EMR service allows the use of Big data tools seamlessly.
  • Amazon Web Services team support for debugging cluster related issues.
  • Handling Cloudformation stack deletion gracefully while the EMR Cluster is scaling.
  • Providing free access to Amazon Web Services to graduate students.
  • Educating users using blogs like https://aws.amazon.com/blogs/big-data/best-practices-for-successfully-managing-memory-for-apache-spark-applications-on-amazon-emr/.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • The technology is great. I've never had technical issues.
  • They have been incredibly slow to respond to a billing dispute. Over a year ago, we erroneously signed up for a service that we never used. It was a total 'gotcha,' and it added $800/mo to our monthly invoices. Shortly thereafter we noticed the huge credit card bill and asked them to remove the service. We're a small education company, and we're spread pretty thin- and I'm embarrassed to admit that when I asked them to turn it off, I naively believed that they would do so. When we noticed last month that they were still auto-billing us $800/mo for the entire past year, we were stunned. I again asked for them to honor our original, well-documented request, and this time we asked them to help make things right for us. We've corresponded 2-3 times/week over the last 30 days and I still can't get a response from their Finance department. I'm surprised and disappointed - I was expecting AWS to be much more responsive and helpful than this. I still trust that they'll make things right - but as of now they're still billing us for this.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Besides planned maintenance windows, there are no interruption to the services provided.
  • Great variety of applications ready to be deployed.
  • Fees could be higher than competitor.
  • We experienced failure and performance issues at least once in the past years., although it is getting better through the years.

Amazon Web Services Scorecard Summary

Feature Scorecard Summary

Infrastructure-as-a-Service (IaaS) (9)
82%
8.2
Service-level Agreement (SLA) uptime (60)
87%
8.7
Dynamic scaling (61)
89%
8.9
Elastic load balancing (57)
86%
8.6
Pre-configured templates (54)
73%
7.3
Monitoring tools (61)
81%
8.1
Pre-defined machine images (55)
82%
8.2
Operating system support (60)
80%
8.0
Security controls (62)
85%
8.5
Automation (9)
78%
7.8

What is Amazon Web Services?

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools. According to Amazon, AWS is suitable for organizations of any size, and helps to efficiently power their infrastructure, become more agile, and lower costs. AWS is also known for its service coverage, with over 69 Availability Zones across the world, allowing for users to experience lower latency and prevent their data centers from failing, which is important for cloud computing services.

AWS product range covers, but is not necessarily limited to, the following categories:

  • Analytics

  • Application Integration

  • AR & VR

  • AWS Cost Management

  • Blockchain

  • Business Applications

  • Compute

  • Customer Engagement

  • Database

  • Developer Tools

  • End User Computing

  • Game Tech

  • Internet of Things

  • Machine Learning

  • Management & Governance

  • Media Services

  • Migration & Transfer

  • Mobile

  • Networking & Content Delivery

  • Robotics

  • Satellite

  • Security, Identity, & Compliance

  • Storage

Pricing varies greatly across their vast scope of products, but AWS does provide an “AWS Free Tier” offering of services. Depending on the product, users can use the product for free indefinitely, a year, or in shorter-term trials.


Amazon Web Services Integrations

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Amazon Web Services Technical Details

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Frequently Asked Questions

What is Amazon Web Services?

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.

What is Amazon Web Services's best feature?

Reviewers rate Dynamic scaling highest, with a score of 8.9.

Who uses Amazon Web Services?

The most common users of Amazon Web Services are from Enterprises and the Information Technology & Services industry.