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Positive attitude when analyzing with Amplitude Analytics.
February 13, 2020

Positive attitude when analyzing with Amplitude Analytics.

PAULIUS BUCINSKAS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amplitude Analytics

Amplitude Analytics is being used for multiple different purposes in our organization for our digital product. The digital team uses the tool for monitoring the health of digital products and analysis of customer issues. Marketing uses the tool for checking customer behavior and how marketing campaigns work in production. The product team uses the tool to create dashboards about the site and mobile apps' performance.
  • Big knowledge-base about the tool, great support from Amplitude team
  • Variety of different options to analyse product and user journey
  • Loading time for dashboards with larger number of different graphs could be improved
  • More data breakdown metrics could be implemented
  • The tool gives us a real-time data monitoring option, which helps to spot the issues more quickly
Amplitude Analytics has a better database than Adobe Analytics. Amplitude Analytics works a lot faster and is much easier to work with than the Splunk tool.
The Amplitude Analytics team responds to the queries within a very suitable time frame. They provide a lot of informative training to maximize use of the tool.

Do you think Amplitude Analytics delivers good value for the price?

Not sure

Are you happy with Amplitude Analytics's feature set?

Yes

Did Amplitude Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amplitude Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Amplitude Analytics again?

Yes

Amplitude Analytics is a great tool for site/mobile app monitoring. It is easy to check API health, receipt trend, conversion rates from one step to another. Also, it is a great help in trying to figure out the patterns when something is not working. You can build a dashboard and find out where customers are dropping and what is the exact issue.