Apollo pros vs cons
June 20, 2025

Apollo pros vs cons

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apollo.io

We currently use Apollo for data enrichment , cold emailing and cold outbound calling. We also use the sequence features to keep track of our outreach processes and prioritize certain leads. This enables us to have everything in one platform, which is easier for the team. Our team uses it daily for each of these purposes.

Pros

  • Sequences
  • Data enrichment
  • Reporting

Cons

  • Incoming calls
  • Dashboard ease of use
  • Task interface
  • Increased outbound volume
  • Better icp targeting
  • Improved outreach
Apollo has enabled us to engage leads, automate outreach, manage deals, and enrich data all in one place, without the need to purchase more than one tool. This has meant that costs can be otherwise allocated and the sales team is able to function more efficiently and not have to move from place to place. Data is also more accurate since there is no double entry.
Apollo has allowed us to save time in that we are no entering data more than once, or jumping from software to software to update records. We also do not have to manually create reports to see how our outreach processes are performing or how good the data we are using is.
It’s good overall, but the user interface could be simpler. Apollo is not an easy platform for someone who is not tech savvy or at least familiar with a crm or data enrichment software to learn to use, and it can be frustrating for some people to figure out how to really make it work for them.
We had already been using the basic Apollo plan for data enrichment, and agreed to do the professional trial plan for our team. Outreach was too expensive for our current needs, and Salesloft did not have a trial period we could embark on. It was also more expensive than Apollo.

Do you think Apollo.io delivers good value for the price?

Yes

Are you happy with Apollo.io's feature set?

Yes

Did Apollo.io live up to sales and marketing promises?

Yes

Did implementation of Apollo.io go as expected?

No

Would you buy Apollo.io again?

Yes

Apollo, in my opinion, is well suited when it comes to sequences, finding the necessary information on leads or prospects and getting feedback on email deliverability and performance. I would say it is less appropriate for making calls, but the functionality is there if one wants to use one software system.

Apollo.io Feature Ratings

Advanced search
9
Identification of new leads
8
List quality
9
List upload/download
8
Ideal customer targeting
7
Load time/data access
9
Contact information
7
Company information
8
Industry information
9
Lead qualification process
7
Smart lists and recommendations
7
Salesforce integration
Not Rated
Company/business profiles
8
Alerts and reminders
5
Data hygiene
7
Automatic data refresh
6
Tags
5
Filters and segmentation
9
Sales email templates
7
Append emails to records
7

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