Apollo review.
July 03, 2025

Apollo review.

Christian Albrook | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apollo.io

My organization uses Apollo primarily as an outreach tool for ICP data, outbound calling and email sequencing, and generic GTM strategizing. The scope of this is somewhat enormous, as we rely heavily on this data to generate leads and pipeline for our lean sales team. Apollo has been our alternative to ZoomInfo for many of the same business problems.

Pros

  • Enriching email data.
  • User friendliness of contact data layout.
  • Apollo extension is extremely useful.

Cons

  • The enrichment data across phone numbers appears to be very limited - perhaps offering a more comprehensive waterfall enrichment data set could go a long way.
  • The email sequences have given me issues with the timing of emails going out, and getting help with this was incredibly ambiguous.
  • Better support or class offerings to become more of an Apollo expert.
  • I don't have comparative data to answer this by, so this is not exactly something I can add much info to.
  • My experience has been somewhat siloed, strictly due to the nature of my job. I don't have enough to go on.
I think that efficiency has come a lot smoother through Apollo, mostly to find leads and enrich data. It's not our team's preferred tool for deal management, and we have looked to enrich data beyond Apollo a few times because of how poorly the numbers enriched from Apollo appear to be.
It's helped a lot in saving time. I think one way this would be incredibly beneficial is if a dialer were added to the system, allowing for the generation of lists and calling out on those lists with greater efficiency. Ideally, this would bring a lot of levity to a system that has its limitations in terms of being able to dial en masse.
Apollo has been straightforward to use, despite the data issues we've encountered as a team. I don't think it's taken a lot of time to learn the platform because most everything has its place and is simple to navigate.
Apollo was more cost-effective for us and promises to do just as much, if not more, with the same resources available as ZoomInfo.

Do you think Apollo.io delivers good value for the price?

Yes

Are you happy with Apollo.io's feature set?

Yes

Did Apollo.io live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Apollo.io go as expected?

No

Would you buy Apollo.io again?

Yes

I think Apollo helps to simplify some of our GTM strategy, but it hasn't been the most well-integrated with our CRM platform. I think it would go a long way if emails were better integrated and contacts were easier to import and export.

Apollo.io Feature Ratings

Advanced search
6
Identification of new leads
3
List quality
5
List upload/download
2
Ideal customer targeting
6
Load time/data access
8
Contact information
3
Company information
4
Industry information
7
Lead qualification process
2
Smart lists and recommendations
3
Company/business profiles
6
Alerts and reminders
7
Data hygiene
5
Automatic data refresh
3
Tags
5
Filters and segmentation
7
Sales email templates
2
Append emails to records
5

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