A Good Automation Tool
June 03, 2021

A Good Automation Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

We are using Appian as our enterprise business process automation platform. We started off small and we are expanding the tool to new departments. Appian addresses the dependency we had on email communications, now everything is ported to a workflow for better visibility of how each department works.
  • Ease of implementation.
  • Integration and flexibility work with multiple platforms.
  • Well defined roadmap on upgrades and bringing in new features.
  • Database, Appian uses MySQL and recently moved to MariaDB, which does not have good support. Appian should offer connectivity to multiple database platforms.
  • Backward compatibility, Since Appian releases multiple patches, it will be good to have tools to migrate deprecated services to the supportable services.
  • Efficiency
  • Simplified workflows
  • Ease of use
Did not face any issues with Appian Support so far. Quite good in terms of addressing issues and bugs.
Very easy to use. Developer and user friendly.
Appian is a great tool for automating business workflows. The implementation is quite easy and we haven't seen many bugs with the applications built on Appian. Their customer support is quite good.

Appian Feature Ratings

Visual Modeling
Drag-and-drop Interfaces
Platform Security
Platform User Management
Platform Scalability