Item: Appian
Rating: 10
Author: Jason Shelton

Support Rating

Appian provides as much, or as little support you desire. They provide everything from an great web site and online community where you can find answers yourself, to consultant developers that can come in and write code for you.

Use Cases and Deployment Scope

Appian is being used to automate processes enterprise wide. We currently have over 60 process automated across IT, HR and Finance, with more in development.

Pros and Cons

As a developer, the fact that the entire platform is web based, is invaluable. I can work from anywhere that I can access the Internet.

Like any other platform, Appian is constantly adding new features. It's a con that is also a benefit. You really have to stay on top of all the new offerings.

Return on Investment

ROI has been positive. We are moving as much as we can, as fast as we can, onto the platform.

Usability

From a developer stand point, it's fairly easy to take their simple building blocks and conjoin them in ways to create processes that meet complicated requirements. The drag-and-drop UI developer generates really clean code in the background, and delivers UIs that you can be confident will look great and work consistently across all platforms and devices.

Alternatives Considered

Oracle BPM Suite

Personally, I feel Appian is a more focused and tightly integrated product. Our time to delivery was shorter, while actually delivering more. The fact that apps are natively mobile out the box, can not be overstated.

Likelihood to Recommend

Personally, I have not run into a scenario not suited for Appian. It's an amazingly flexible platform that has handled anything we've thrown at it.

Appian FTW

Overall Satisfaction with Appian