Remote Desktop with ease with the Apple Remote Desktop
December 09, 2022

Remote Desktop with ease with the Apple Remote Desktop

Zane Alsareinye | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple Remote Desktop

Apple Remote Desktop helps me connect with my clients with ease. If there are problems or discussions that need to be conducted via Remote Desktop, this program is the most suitable. I have used it, especially during the pandemic, but also during times when traveling may not be as feasible, as well as when there is an urgent meeting that is taking place.

Pros

  • Connectivity with ease
  • No lag/time differential
  • Sleek design

Cons

  • Sending requests for Remote Desktop
  • Availability across entire Apple ecosystem
  • Availability on other operating systems
  • Time efficiency
  • Unable to connect to multiple platforms/operating systems
  • Simple design
Apple Remote Desktop is far simpler than TeamViewer, especially for MacOSX. With Apple Remote Desktop native within OSX, it is simple and easy to use, and can be used with other Mac users with ease. I selected it because it has a much simpler design and is already integrated into the MacOSX software.

Do you think Apple Remote Desktop delivers good value for the price?

Yes

Are you happy with Apple Remote Desktop's feature set?

Yes

Did Apple Remote Desktop live up to sales and marketing promises?

Yes

Did implementation of Apple Remote Desktop go as expected?

Yes

Would you buy Apple Remote Desktop again?

Yes

Apple Remote Desktop is well suited for connectivity with clients and other staff members, who have been with you for a while. I might use with caution on clients or staff who have not yet developed rapport with the company as it may be confusing. I believe in person meetings might be more suitable

Apple Remote Desktop Feature Ratings

Remote Administration
9.4
Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
7
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

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