Articulate 360 -- Online training curation made easy
December 11, 2018
Articulate 360 -- Online training curation made easy
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Articulate 360
Articulate 360 is being used by the training department at my organization. It is the primary authoring tool for our content creation. Any and all training designed has been made using Articulate 360 and its suite of programs. We're able to build out diverse training targeting 60+ diverse job titles and can tailor our content to each audience with this tool
- Customer support and online help. Their online community is hugely robust and full of subject matter experts who provide constant help, tips, tricks, templates, ideas, thoughts, and networking via Storyline Heroes the online community.
- Very user-friendly and easy to use. I went through the starter booklet, watched a few videos, and was making some high-quality training with just the basics. It's very intuitive for a beginner and provides ease of use and familiar tooling to make designing simple. it also caters to high-level designers with its depth in content creation. If you can imagine it, you can pretty much build it.
- The in-house templates come free with your subscriptions. They're high-quality photos and interactions that rival Shutterstock. They maintain fidelity in publishing and are up to date and relevant to the time. If I search "cityscape" I'll get an up to date, high quality, relative cityscape image for use in my training. This filters all the way down to even the fun icons you can make yourself with their templates.
- It's buggy at times. It has constant updates though. I've personally never encountered a wall or situation in which I would say, "I need to find another program," the issues I have faced are small and very easily worked around. At times some of the logic to the building doesn't make sense but that's just getting familiar with their terminology and methodology for accomplishing a goal.
- Their support service only has an online communication method. If you're having an issue it's just a live chat option. It would be nice to be able to pick up the phone and have someone provide immediate service or at least guide me.
- We have provided deep thorough curriculum to a variety of audiences within our company using Articulate. Because of this tool we have quickly built out libraries of high-quality training to consumption that has directly positively influenced our bottom line. We're able to quickly and interactively get new hires trained with fun beautiful training using this tool.
It's about 6 one way half a dozen the other. Articulate provides a robust amount of tools and different suits we have taken advantage of. Members of the team also had spent the majority of the time in this suite and we rebuilt old content using Articulate so it became our main tool for that reason alone.