Ascentis Review
April 20, 2018

Ascentis Review

Tanya Barnes | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

We use it across the whole organization and it was a replacement to a program that did not offer much in the way of HR services. We now have a self service portal for employees to make changes and it has helped with recruiting and connects to the payroll program.

Pros

  • Flows to payroll in real time
  • Self service portal makes sending messages to employees easy

Cons

  • The benefits usually do not flow over to payroll very well and need a lot of work
  • The information that flows over to payroll can be quite a bit different from HR and it does not receive all the information
  • It can take a while to get all the new hire information
  • It helped us go from being a small seasonal employer to a medium sized employer, open year round.
  • It was a hard transition for managers and employees because it was not as user friendly as we had hoped. We have to use a lot of work arounds. Once we were able to get past the initial problems and find the work arounds, it helped to get other employees on the same page.
I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
The IT department for HR has been very helpful when I have had issues logging in and were quick to respond. The other support lines have not been that helpful and it takes a while to get a response.
For Ascentis Payroll, we have a dedicated representative and he always responds timely and knows the product very well. It has been great working with him and I like having someone dedicated rather than calling a support line. I wish they would do this for the timekeeping side of things as well.
I would not use this program for a bigger company. Ours is small to medium so I can double check everything.

Ascentis (discontinued) Feature Ratings

5.7
Employee demographic data
7
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
6.5
Pay calculation
8
Support for external payroll vendors
7
Benefit plan administration
5
Direct deposit files
8
Salary revision and increment management
6
Reimbursement management
5
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
5.8
View and generate pay and benefit information
8
Update personal information
7
View job history
4
View company policy documentation
5
Employee recognition
5
Asset Management ()
Not Rated
4.3
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
6.0
New hire portal
6
Manager tracking tools
6
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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