Happy with Ascentis
Updated October 08, 2020
Happy with Ascentis
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
We use Ascentis HR across the organization. The majority of our employees are only using Employee Self Service. They can access their pay stubs, make changes to their tax withholdings, make demographic changes, and view their accrued PTO. Our HR department uses Ascentis HR every day for tracking PTO, upload documents to employee files, benefits enrollment, recruiting, and employee evaluation/ performance.
- We like the timekeeping capabilities. It lets employees know when they are approaching hours and seeing their weekly summary breakdown is helpful. It is very easy for our employees to navigate.
- The dashboard is fun and the widgets are a great way to keep all of our employees undated and informed.
- Ascentis support is wonderful too, they have been very helpful and very quick to respond every time we have reached out.
- Ascentis offers so many reports which is great. However, I find it sometimes difficult to navigate what reports I need!
- We have had multiple issues trying to upload during payroll processing when we have staff with too many transactions on their timesheet. Also sometimes our differentials do not work like they should.
- Ascentis HR has had a positive impact on employee satisfaction.
- The home page of Ascentis is such a great communication tool for our whole Agency!
Better tracking for PTO, ACA reporting, better payroll and payroll support is always wonderful!
During our quarterly reporting they provided me with very helpful support that insured me that I was doing things correctly. Also during payroll, I reached out and they walked me through where I was confused, making things less stressful for me! I am very satisfied with Ascentis support!