Item: Atlassian Confluence
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Confluence to share documents, procedures, and other essential files for more efficient collaboration between departments within the business and also between the business and its service suppliers. The features I like most are creating live tables and simultaneous editing of their information along with file attachment capability.

Pros and Cons

Confluence enables simultaneous idea/information sharing from multiple sources on the same topic in an almost-live manner with "reload" notifications.

Making previews of postings available would be very helpful to users to ensure content is intended prior to posting it.
Notifying editors of the same data field is critical to prevent loss of data.

Return on Investment

Shortening product development cycles through more efficient collaboration enables us to meet product launch at more competitive timing, which has proven essential to the business.

Alternatives Considered

We used to use shared spreadsheets but that was not very efficient due to frequent locking of files and getting them corrupted. Confluence is by far a more user-friendly and efficient solution for sharing information.

Other Software Used

JIRA Software, Arena, Microsoft Office 365

Likelihood to Recommend

We have a new product design with many features that needs input from multiple departments in terms of its appearance, user friendliness, safety concerns, engineering design concepts, and manufacturing inputs for each feature. Having a table listing all features that allows simultaneous multi-department editing enables more efficient design review and shorter development cycle.

Collaborating Confluence

Overall Satisfaction with Atlassian Confluence