Great tool for content creation in teams
August 13, 2019
Great tool for content creation in teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
Confluence is used as a tool for sharing documents and tracking their versions. Also, in software development, this can be now connected to other frequently used solutions such as JIRA or Enterprise Architect. Confluence also provides teamworking features with user access management. On top, Confluence adds reporting features with nice summarizations. Data can be exported for further BI analysis if required.
- Overview of document versions, links users, and actions to content.
- Reports and overviews.
- Also, supports budgeting/financial tracking.
- Perfect for knowledge management in a team or with external partners/clients.
- Until recently, it was hard to synchronize content with Enterprise Architect definitions. According to recent news from Atlassian, this should have been resolved by EA connector.
- This solution prevents losing content/documents/versions, improves the integrity of projects or solution definitions and allows us to track back any change the users made. It can be used for agreement preparation with partners and archiving it. Invaluable in case of future possible lawsuits.
- By using it together with Confluence and JIRA, the quality of user support and its documentation will improve customer care/user support KPIs.