TrustRadius
Confluence is a must-have in growing companies
https://www.trustradius.com/collaborationAtlassian ConfluenceUnspecified8.1908101
No photo available
September 14, 2019

Confluence is a must-have in growing companies

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Atlassian Confluence

Atlassian Confluence is used as our organization's central repository for documentation. Confluence essentially accomplishes the "teach a man to fish" principle, allowing for our employees to find answers to their own questions, look up org charts, check policies, and more. It is very helpful in keeping managers from being overloaded with hundreds of questions.
  • It has integrations with valuable tools.
  • It is easy to use.
  • It has SSO capabilities.
  • Searchability can be difficult at times.
  • It's only as good as the group that manages it.
  • Information can become antiquated if not frequently updated.
  • It enables us to scale quickly.
  • Enables faster onboarding time.
  • Improves transparency and communication across the business.
I have not personally interacted with Atlassian Confluence's support team. However, I feel our instance has been highly utilized without many hiccups, which leads me to believe they are pretty on top of it. I have been to Atlassian's user conference and felt the company places a huge emphasis on their users, which is absolutely great.

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

Yes

Did implementation of Atlassian Confluence go as expected?

Yes

Would you buy Atlassian Confluence again?

Yes

DiscoverOrg, RainKing (acquired by DiscoverOrg), Outreach
Organizations that are fast-growing and/or geographically dispersed would benefit from Atlassian Confluence. Where things move quickly, it's helpful to have all processes and systems documented so new hires and other teams do not have to rely on individual people passing the information along. They can find everything they need in Confluence.

Confluence Feature Ratings

Mobile Access
6
Search
4
Visual planning tools
6
Notifications
9
Discussions
10
Internal knowledgebase
10
Versioning
9
Video files
8
Audio files
8
Document collaboration
8
Access control
10
Advanced security features
9
Integrates with Google Drive
10
Device sync
9