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How we used Audiense to help triple our client's stock price and add hundreds of millions of dollars to their market cap!
January 05, 2022

How we used Audiense to help triple our client's stock price and add hundreds of millions of dollars to their market cap!

Andrew Jenkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Audience Insights

Modules Used

  • Audiense Insight
  • Audiense Connect

Overall Satisfaction with Audiense

We use both the Connect and Insights parts of Audiense. We use Connect for listening, community insights, and community building. We use Insights to inform content and campaign strategies as well as to identify influential people and entities. Both sides allow us to provide our clients with comprehensive analysis and insights, differentiating us from others as a social media service provider in the process.
  • Twitter Analytics and Insights
  • Audience Persona, Interests and Influences Data
  • Historical Data
  • Listening
  • Moving beyond Twitter as the proxy resource for insights
  • Improved automation between insights and campaign creation for Facebook/Instagram but recognize this could be more of a Facebook/Instagram issue vs an Audiense issue
  • customizable report templates for Insights
  • Saves time for community building
  • Provides historical information with just a few clicks
  • Provides more social intelligence data than most of the other social media solutions
Every time I have tried to find a swiss army knife kind of solution that does a number of things, I discover that they do many things fine but not the things I need to be done well. That is why I have been with Audiense for over a decade. They have not tried to be all things to all people. They have stayed focused and built a very robust solution that does its job extremely well.

Do you think Audiense delivers good value for the price?

Yes

Are you happy with Audiense's feature set?

Yes

Did Audiense live up to sales and marketing promises?

Yes

Did implementation of Audiense go as expected?

Yes

Would you buy Audiense again?

Yes

Rival IQ, Meltwater Social (formerly sysomos), Buffer
We have been a client for over a decade. The Audiense team has been collaborative and supportive in so many ways and with so many clients, going well above the call of duty. They have involved us in a case study and contributed to our book coming out in March. Audiense is one of our most valued relationships. Twitter has not remained competitive with other social media platforms, especially Instagram and TikTok. I can appreciate that Twitter being such an open platform means a tremendous amount of data and insights can be derived to provide value but I trust that Audiense will continue to evolve its solutions to augment the value it can offer to agencies and clients.